Shipping and Policies
Shipping Costs
Shipping will be calculated when you check-out of the cart however some books (such as The Ark of God volumes) are very large so will incur additional shipping costs due to the weight. Shipping will be processed from Sydney, Australia. You can always contact us if you have any questions.
Bulk Orders
Contact us with your requirements if you would like a quotation for Bulk orders or if you are purchasing Internationally.
International Shipping
Please provide us with your location details and the books that you wish to purchase and we can send you an emailed invoice with the appropriate shipping costs included ()
Your Privacy
West Grinstead Publications is dedicated to protecting your privacy. The information we collect is gathered to ensure secure ordering. Review the policy below for detailed information. If you have any concerns, comments or complaints, be sure to let us know.
When purchasing products online:
Name, and contact information are sent through to the PayPal secured credit card processing service. No credit card information is taken prior to you reaching the processors screen.
Our web site uses a secure server to collect your details. prices are in Australian Dollars (Aud$) and International currencies will be automatically converted to your local currency on check-out.
For Currency Conversions Click Here
Information sharing:
We do not purchase and or sell any personal customer information.
E-mail:
When you contact us, we will contact you by e-mail to confirm receipt of your request and/or to update you on the status of your order. The only e-mail you will receive from us will be regarding your order (s).
Your information is secure:
Your account information and order history are kept confidential. Access to your personal information is restricted within our organisation to provide maximum security.
Alternative Payment Methods
If you wish to pay for books by an alternative method or make a bulk order, please send an email to: indicating how you want to pay. This may be by direct debit, bank cheque or postal order. Please also provide order details, stating clearly:
- The Book Title and quantity of books required
- Your full name
- The full postal address you wish to have the books sent to
- Contact phone number (and Country code if applicable)
- Email Address
We will send you an invoice and on receipt of payment, will post out your order.
Bank cheques and Postal Orders should be made out to:
West Grinstead Publications
Attn: John James
Lawsons Long Alley
Hartley Vale NSW 2790
A receipt will be sent for all book purchases via PayPal Australia.
Feedback:
Simply to send us feedback via e-mail. Please note that feedback given in this manner becomes property of West Grinstead Publications. If you prefer not to have your comments used in promotional material, simply use your own e-mail to send a message to West Grinstead Publications.